No refund of shipping charges, and you pay return shipping.
(if purchased during free shipping promotion, the cost of shipping will still be deducted from the refund, in addition to the $75.00)

The machine must be returned in like new condition, excepting normal wear on one set of replaceable rings, or no refund, or reduced refund will be issued. This means the water module, cord and power supply must all be clean and in like new condition. All original paperwork, including the warranty registration, must be returned with the machine.

You must contact essentialplanet.com before returning your unit for information on mailing address, how to package your return, and to obtain a return authorization. Please return by UPS and for your own protection, be sure to insure for the full retail value, as no refunds can be issued on damaged returns.

The Far-Infrared Sauna Dome comes with a money back guarantee:
You may return your sauna within 30 days of purchase for a refund,
less a 15% restocking fee

The Sauna-Dome must be returned in like new condition, resaleable condition. All original paperwork, must be returned with the dome.

No refund of shipping charges, and you pay return shipping.

The FIR Mat comes with a money back guarantee:
You may return your mat within 30 days of purchase for a full refund.

No refund of shipping charges, and you pay return shipping.

The Vita-Mat must be returned in like new condition, resaleable condition. All original paperwork, must be returned with the mat

You must contact essentialplanet.com before returning your unit for information on mailing address, how to package your return, and to obtain a return authorization. Please return by UPS or FedEx and for your own protection, be sure to insure for the full retail value, as no refunds can be issued on damaged returns.